We at Mod Mode offer Free Shipping on orders over $75, otherwise a flat rate of $5 is applied to your order. We know you’ll want your Mod Mode apparel in your wardrobe as soon as possible, so where possible we always ship within the next business day. Within the U.S., we ship using USPS and most orders arrive within 3-7 days.
We reach all corners of the global. For International orders, we ship using USPS which will transfer to the local postal service of your country. We offer flat shipping rate of $25 for most countries, and $20 for Canada. If you think your order will require any special handling, please contact us [link to contact us email] before you make your purchase and we will ensure you get exactly what you need.
Please be aware, we are not responsible for duties, taxes or fees incurred on international orders.
Nothing is more important to us than your complete satisfaction. If you’re not happy with a purchase for any reason, simply contact customer support and we’ll take care of you.
14 Day Refunds and Exchanges
Mod Mode gladly accepts returns of unworn, unwashed, undamaged or defective merchandise with original tags purchased online for a full refund or exchange within 14 days of original purchase. Mod Mode guarantees all of our products to be free of manufacturing defects and will accept any defective item for refund or exchange. Refunds will be made in the form of the original payment. Sale items are exchange only and not eligible for refunds.
To return your merchandise using your own trackable and insured shipping method, mail the item to be returned inside the original plastic packaging along with the packing slip to the address we provide. Once we receive your package, we will promptly process an exchange or issue a refund in accordance with this policy.
Please e-mail firstname.lastname@example.org for return shipping address and information.
*Mod Mode is not responsible for any shipping fees or lost returns.