Nothing is more important to us than your complete satisfaction. If you’re not happy with a purchase for any reason, simply contact customer support and we’ll take care of you.
14 Day Refunds and Exchanges
Mod Mode gladly accepts returns of unworn, unwashed, undamaged or defective merchandise with original tags purchased online for a full refund or exchange within 14 days of original purchase. Mod Mode guarantees all of our products to be free of manufacturing defects and will accept any defective item for refund or exchange. Refunds will be made in the form of the original payment. Sale items are exchange only and not eligible for refunds.
To return your merchandise using your own trackable and insured shipping method, mail the item to be returned inside the original plastic packaging along with the packing slip to the address we provide. Once we receive your package, we will promptly process an exchange or issue a refund in accordance with this policy.
Please e-mail firstname.lastname@example.org for return shipping address and information.
*Mod Mode is not responsible for any shipping fees or lost returns.